Policy Page
Fulfillment, Cancellation, Refund and Privacy Policy
At Workforce RENEGADES, we are committed to delivering a high-quality digital product tailored to your unique needs. Please review the following policies regarding product fulfillment, subscription cancellations, and refund eligibility.
Fulfillment Policy
RENEGADEai is a personalized digital solution. Fulfillment timelines begin after all required onboarding steps have been completed, including the Talent Insight Assessment and Intake Form.
Delivery Timelines by Plan:
Single Plan (1 user): Access will be granted within 48 hoursTeam Plan (up to 6 users): Access will be granted within 7 daysOrg Plan (up to 20 users): Access will be granted within 14 days
Consulting Services:
All consulting engagements are governed by the terms outlined in your custom agreement, including specific delivery timelines.
Cancellation Policy
Subscriptions can be canceled at any time through your account settings.
Please note:
Upon cancellation, your access will be terminated and
no data will be retained or stored
. We encourage users to download any reports or insights they wish to keep prior to canceling.
If you would like to cancel your subscription,
click here.
Refund Policy
Refunds will only be issued if RENEGADEai fails to deliver access to your digital product within the stated timelines,
provided that all onboarding requirements were completed accurately and on time.
Approved refunds will be processed within 7 business days of your request.
Refunds will not be issued for:
-Incomplete onboarding steps (e.g., missing intake form or assessment)
-Services already rendered (including consulting)Change of mind after the fulfillment process has started
Privacy Policy
RENEGADEai values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our website, digital products, and services.
Information We Collect
We collect information that you voluntarily provide to us, including: Personal Information: Name, email address, company name, and job title. Assessment & Intake Data: Responses submitted through the Talent Insight Assessment and Intake forms. Payment Information: Processed securely through our third-party payment provider (we do not store your payment details)Usage Data: Browser type, device type, IP address, and interactions with our platform (via cookies and analytics tools)
How We Use Your Information
We use your information to: Deliver customized access to RENEGADEai and related services. Communicate important updates or support information. Analyze usage to improve product performance and user experience. Fulfill legal or contractual obligations
Data Storage and Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, misuse, or loss. Your data is stored in secure, encrypted environments and access is limited to authorized personnel only.
Data Retention
We retain your data as long as your subscription is active. If you cancel your subscription, your data is permanently deleted and cannot be recovered.
Sharing of Information
We do not sell, rent, or trade your personal information. Your data is only shared with:
Trusted service providers (e.g., payment processors, analytics platforms) necessary to operate our services. Legal authorities when required by law or to protect our rights
Your Rights
You have the right to:
Access or request a copy of your personal data. Correct or update inaccurate information. Request deletion of your data (subject to any legal obligations)Withdraw consent for data use, where applicable
To exercise these rights, contact us at [your contact email].
Cookies
Our website uses cookies to enhance your experience and analyze site usage. You can control cookie settings through your browser preferences.
Policy Updates
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes your acceptance.
Contact Us
If you have questions about your plan, cancellation, or eligibility for a refund, please contact us at [email protected]
TESTIMONIALS
Hear What Our Clients Have to Say
"RENEGADEai completely changed the game for our team."
"The Basic RENEGADEai gave our reps instant coaching and confidence. We saw noticeable growth in lead generation, confidence and closing rates within just a few weeks!"
— Ashley M., Sales Director
"Our communication has never been stronger."
"Custom RENEGADEai connected our team like never before. It helped align conversations, sharpen collaboration, and eliminate misunderstandings across departments."
— Marcus T., Operations Manager
"RENEGADEai became the voice of our brand overnight."
"With Organizational RENEGADEai, we finally have an AI that sounds like us — living our values, speaking our language, and training our people exactly how we want."
— Jennifer L., Chief People Officer
Frequently Asked Questions
What exactly is RENEGADEai?
RENEGADEai is a custom-built ChatGPT trained on your company’s voice, vision, mission, and operational structure. It acts as a dynamic assistant, coach, and training tool that supports Sales, Recruiting, Management, and Leadership with answers, guidance, and processes tailored to your culture.
How does RENEGADEai learn our company’s voice and processes?
We onboard your team through a collaborative discovery process — gathering your SOPs, training materials, sales scripts, core values, and tone guidelines. RENEGADEai is then fine-tuned to reflect your company’s language, communication style, and strategic direction. It doesn’t just give answers — it speaks like you do.
How does RENEGADEai tailor to each individual’s learning and communication style?
RENEGADEai isn’t just trained on your company — it’s built to understand your people. By integrating DISC and Motivator assessments, it adapts to each individual’s behavioral and communication preferences. Whether someone is direct and fast-paced, analytical and detail-oriented, supportive and steady, or expressive and people-focused — RENEGADEai adjusts its tone, pacing, and delivery to fit their style. This creates a personalized learning and development experience that boosts clarity, retention, and engagement across your entire team.
Is this just for large companies or can small teams use it too?
RENEGADEai is built to scale — whether you're a team of 1, 5 or 500. Individuals love the personalization. Smaller teams love how it centralizes their messaging and reduces the time spent training or answering repetitive questions. Larger companies use it to drive consistency across departments, locations, and leadership levels.
How is RENEGADEai different from every other AI company out there?
Unlike most AI companies that offer one-size-fits-all automation, RENEGADEai builds the bridge between humans and artificial intelligence. We take a hands-on, personalized approach — tailoring AI to match the unique needs, personality, and culture of each individual and business. Our focus isn’t just on technology — it’s on making sure AI feels natural, human, and truly aligned with how you work, lead, and grow.
What kind of support do we get after it’s launched?
We provide ongoing support and refinement. As your company evolves, RENEGADEai evolves with you. You’ll have access to content updates, usage analytics, and strategy sessions to keep your AI aligned with new goals, roles, and initiatives.
Empowering businesses with innovative solutions, we are committed to providing seamless support and fostering growth. Connect with us for a brighter, smarter future!
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